Free shipping all orders over on 60€
14 days easy and hassle-free returns
Earn loyalty points with every purchase

FAQ

You can place your order directly through the official Natalia.pt website.

  • Confirm products and quantities
  • Enter billing and shipping details
  • Choose shipping method
  • Select payment method

You will receive an automatic order confirmation email.

No, you may checkout as a guest. Creating an account allows order tracking, history access and faster checkout.

We accept Credit/Debit Cards, MB Way and Multibanco Reference. All transactions are processed securely.

  • Mainland Portugal: 1–3 business days
  • Islands: 3–7 business days
  • International: varies
  • Mainland Portugal: 1–3 business days
  • Islands: 3–7 business days
  • International: varies

Yes. You have 14 days to return unused products in original condition. Refunds are issued after inspection.